Signpost Logo

Helping young people find their voice

Girl on Phone

One to one counselling

Our main service is one-to-one counselling across South and West Herts. We run four streams of counselling:

  • Early Intervention and Prevention Project (funded by Child and Adolescent Mental Health Services – CAMHS) providing a maximum of 12 sessions of counselling for 13-18 year-olds who have not previously received any support.
  • Young people aged 13-18 who have already received support from specialist CAMHS or from the Early Intervention and Prevention Project but need more support because they have recurring or enduring difficulties. You will be offered up to 12 sessions with the possibility of an extension if needed.
  • Young people aged 19-24 whose issues are not serious enough to be seen by Adult Mental Health Services.There is a charge of between £8 and £25 depending on your financial situation.
    Young people aged 10-12. Parental consent is required for this age group.

Counselling provides a neutral, trusting and non-judgemental relationship in which you can try to resolve your problems. Having someone to listen to you and encourage you helps you to understand and explore your problems and find solutions. Counselling concentrates more on understanding the problem and its causes than coaching or mentoring. The solution you achieve can be external, such as working on having a better relationship with others, or internal, such as stopping blaming yourself for something that is not your fault. Counselling offers to help you to look at possible changes and learn new ways of coping. Counselling usually focuses on the internal or emotional difficulties people face, such as:

  • The internal causes of stress and anxiety
  • Depression and low moods
  • Addiction
  • Relationships causing emotional turmoil
  • Living with the emotional impact of abuse and trauma
  • Understanding your identity, including confusion about race, gender or sexuality
  • Coping with bereavement
  • Living with a disability or disorder, including ADHD
  • Self esteem
  • Building confidence

Currently face to face counselling is available in Watford, Hemel Hempstead and Borehamwood.

To request counselling you can fill in a ‘Request an appointment’ form from the website. Once this is received someone from our admin team will contact you and forward a client/counsellor agreement form which will include our safeguarding details. If you require any further information or need help to complete the form please contact us.



If you feel a young person or adult are in danger of seriously hurting themselves you can call 0800 6444 or get help from CAMHS

Text SHOUT to 85258 (All texts are answered by trained volunteers. Texts are free from EE, O2, Vodafone, 3, Virgin mobile, BT mobile, GifGaff, Tesco mobile and Telecom Plus.) – call from any phone anytime for free 116 123



List of resources for parents and young people
  • YoungMinds – Talking to your child about coronavirus
  • Kooth – Free, safe and anonymous support
  • TeenTips – Resources for schools and parents
  • – Parenting teenagers
  • – Expert resources for parents and mentors
  • – Eating Disorders and Coronavirus